Shipping Information

Braswell's Corporate Headquarters is in Statesboro, GA. We ship via United Parcel Service (UPS) from Statesboro, GA.

Delivery

All in-stock orders are shipped ground and should be received within 7-12 business days unless specified otherwise, including "Free Shipping" items. Peak Gift seasons may take longer. Please check all addresses carefully. Braswell's guarantees delivery only to the addresses we are provided.

Tracking Information

On the day an order ships, tracking information will be sent to the email address provided with the order. Tracking information is not provided prior to an order shipping. Please allow 7-10 business days for tracking information to be provided.

Additional Information

When placing an order, please provide your telephone number in case we need clarification on details of your purchase.

To place an order, call 1-800-673-9388, or use our online ordering via our website: www.braswells.com
Business Days are defined as Monday-Friday, excluding major holidays.

Quality Guarantee

Braswell's offers a 100% satisfaction guarantee. Please contact us at customerservice@braswells.com for instructions on how to receive a credit or replacement for any damaged item. Please provide a description of the damage to expedite the replacement or credit.